Questions & Answers
You have got questions concerning the B&B Club Card?
Please click on the questions to find the answers.
What are the advantages of the B&B Club Card program?
How can I become a B&B Club member?
How do I get my free night and how does the voucher function?
How do I manage my account?
What are the advantages of the B&B Club Card program?
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What are the advantages of the B&B Club Card program?
The B&B Club Card is an annual subscription card that offers:
- 10 percent discount on all room rates in the participating B&B Hotels in Germany
- 10 percent discount on the breakfast - instead of 6.90 Euros only 6.20 Euro
- 4-day advance reservation service
- After 10 nights, a complimentary voucher for a free weekend night
- 15 percent discount from Sixt to the standard rate when booking through the call center or station Sixt
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Do I have with my B&B Club card an advanced reservation service?
With the B&B Club Card the hotel manager makes every effort to reserve a room for you.
Provided however, that you make your reservation no later than 4 days before the intended stay by telephone. Certain dates are excluded from the reservation service like fairs and events.
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How do I earn free overnights with my club card?
Each night that you stay at a B&B Hotel, using your Club Card, your account will be credited with one qualifying overnight. After 10 nights you will receive a complimentary voucher for a free night at the weekend. The free-overnight coupon can be redeemed on a weekend night (Friday, Saturday or Sunday) or on a public holiday or the day before the holiday.
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How do I make sure my overnights qualify towards my free overnight voucher and I receive the reductions?
To make sure that all of your overnights are registered please always quote your B&B Club Card number when making your reservation and also show your card at the reception upon arrival.
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If I am arriving at the weekend can I also get a 10% discount on the weekend?
Yes, you will also receive the reduction.
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Can the program also receive benefits in a B&B hotel in France?
No, the program is valid only in Germany.
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How can I become a B&B Club member?
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How can I become a B&B Club member?
Fill out the online card application form, sign it and send it to the B&B Club Card Service. Alternatively you can also buy your B&B Club Card directly in a B&B Hotel.
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How much does the B&B Club Card cost?
The B&B Club Card costs 44 Euros per year.
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How long is the B&B Club card valid?
The B&B Club card is valid for one year. The contract is automatically renewed unless it is cancelled at least two months prior to the expiration date.
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I have recently joined the program. When will the B&B Club card be sent?
The card will be sent within 14 days.
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I have joined the B&B Club program and had stayed just before my membership in one of the participating B&B Hotels. Will I be credited for this stay?
No, unfortunately, this stay cannot be awarded.
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Can I give my B&B Club card to a third person?
The card is strictly personal and not transferable. It may not be sold, lent or transferred to a third party.
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How do I get my free night and how does the voucher function?
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How do I get my free accommodation voucher?
The accommodation voucher will be sent to you automatically after 10 nights. It is valid for 24 months.
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How does the accommodation voucher work?
With the B&B Club Card vouchers you have the opportunity to stay at participating B&B Hotels in Germany (one night at a weekend). The accommodation voucher contains your name and number.
Please reserve before you arrive at the hotel to ensure availability. Please arrive at the official opening times of the hotel. You will be required to pass over your voucher as payment for the room.
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When I stay using the free overnight voucher does my stay count towards my next free voucher?
No, only paid nights are counting.
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If I book or pay for several rooms during one visit, will they all qualify for discounts and count towards free overnight vouchers?
The B&B Club Card is a personal card. It entitles the holder to one discounted room per night and this one room will qualify towards a free overnight voucher.
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How can I check my B&B Club Card account and overnight status?
Simply go to the website www.club.hotelbb.de and sign-in using your log-in data.
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How long does it take after my stay for it to be credited on my account?
Normally it takes 24 hours after your departure that the night will be listed.
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Can the hotel manager at the hotel print a free Club Card Voucher?
No, the hotel manager and hotel staff have no way to print the free B&B Club Voucher weekend for you.
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Can I pay for my online booking with the B&B Club Card Voucher?
The payment by the B&B Club Card Voucher only takes place at the hotel at the time of your stay.
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I recently stayed in a B&B hotel but the corresponding night was not listed online. What do I need to do so that my B&B accommodation will be credited?
Please send us an e-mail explaining your query.
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How do I manage my account?
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What must I do to activate my account online?
Enter the e-mail address and the card number at the login window on the www.hotelbb.de page.
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How can I view my account?
To retrieve your B&B Club Card account, simply register on our web site and go to "My Account".
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Forgotten your password?
You can utilise the password service function. You will receive an e-mail in which a link is given to you which will enables you to generate a new password.
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