Terms of Participation in the B&B Club Card Programme
The B&B Club Card programme rewards your loyalty as a guest in the participating B&B hotels in Germany. Participation in the B&B Club Card programme entitles you, for example, to obtain price discounts on overnight stays in a B&B hotel in Germany, and also allows you to have the number of your overnight stays in a B&B hotel in Germany credited to a participant account that has been set up for you. 10 credited overnight stays on your participant account entitle you to a voucher for a free overnight stay at a B&B hotel in Germany (B&B Club Card overnight stay voucher). The B&B Club Card programme is operated, and the B&B Club Card issued, by B&B Hotels GmbH, Otto-von-Guericke-Ring 7, D-65205 Wiesbaden (hereinafter referred to as "B&B").
1 Participation in the B&B Club Card Programme
1.1 Only individual natural persons aged 18 years or over shall be eligible to participate in the B&B Club Card programme. Registrations of several people under one participant account and multiple registrations of individual persons shall not be permitted. The participant shall require an e-mail address to participate in the programme.
1.2 There shall be an annual fee of 44 euro for participation in the B&B Club Card programme (hereinafter, "annual fee"). The annual fee shall be payable on receipt of the application by B&B. Upon receipt of the annual fee, B&B shall create, on behalf of the participant, a B&B Club Card participant account (hereinafter, "participant account") and a B&B Club Card. When the participant receives the B&B Club Card, he must sign it immediately at the designated place.
1.3 The B&B Club Card shall remain the property of B&B. It shall not be transferable and may only be used by the participant. It shall be regarded as a membership card and, on cessation of participation in the B&B Club Card programme, must be returned immediately to B&B.
1.4 Participation in the B&B Club Card programme shall commence from the point in time at which the participant, after making a complete and accurate application for participation in the B&B Club Card programme, receives a personalized Club Card (hereinafter, "commencement of participation"). On receipt, the customer must sign the Club Card immediately at the designated place.
1.5 The participant can view his participant account over the Internet at www.club.hotelbb.de. The overview of the accumulated overnight stays in a B&B hotel in Germany, drawn up and stored on the Internet by B&B, shall be deemed to be correct and complete, unless the participant files an objection in writing within four weeks of the end of the month. The overviews shall be updated 24 hours after an overnight stay by the participant in a B&B hotel under the B&B Club Card programme.
1.6 The participant shall be responsible both for using and for keeping his access data secret during his participation in the B&B Club Card programme. The participant shall tend to the care of his access data and password to prevent misuse by third parties. Dissemination of the password shall not be permitted. If the participant loses his B&B Club Card, he must report the loss to B&B immediately.
1.7 The participant shall be obliged to notify B&B immediately in writing of any changes to the details given by him when applying for participation in the B&B Club Card programme.
2 Price Discounts
2.1 Presentation of the B&B Club Card on arrival at the reception of a B&B hotel shall entitle the participant to a discount of 10% on the regular room price for an overnight stay in a B&B hotel in Germany. The B&B Club Card holder shall only be granted the price discount on his room. Price discounts on bookings via external hotel reservation systems and on special prices for overnight stays shall be excluded.
2.2 Presentation of the B&B Club Card on arrival at the reception of a B&B hotel shall entitle the participant to a discount of 10% on the regular breakfast price.
2.3 If the participant telephones to reserve a room by 19.00 hours on the 4th day prior to his desired arrival, B&B shall endeavour to ensure the availability of a room ("4-day advance reservation service"). A particular room type cannot be guaranteed. The 4-day advance reservation service cannot be provided within trade fair, event and regional high-season periods.
3 Acquisition of B&B Club Card Overnight Stay Vouchers
3.1 In order for his participant account to receive a credit for an overnight stay in a B&B hotel in Germany, the participant must observe the following in respect of room reservation and arrival: a) In the case of online reservations, the participant must log in to the B&B homepage (www.club.hotelbb.de) using the designated log-in window; in the case of reservations in a B&B hotel made by telephone or in writing, the participant must provide the number of his B&B Club Card without being requested to do so. b) On arrival, the participant must present his B&B Club Card to the reception of a B&B hotel without being requested to do so.
3.2 Overnight stays that have been booked via external hotel reservation systems, tour operators or travel agents shall not be credited to the participant account. Similarly, overnight stays that are redeemed or paid for by means of vouchers (see 3.3) or stays that are billed at reduced special prices shall not be credited to the participant account. Only ever one overnight stay credit shall be issued per overnight stay and participant.
3.3 For every 10 credited overnight stays on the participant account, the participant shall receive a B&B Club Card overnight stay voucher (hereinafter, "voucher").
3.4 Credited overnight stays shall remain registered on a participant account for 24 months after they have been credited. After this period, they shall be forfeited without compensation.
3.5 Vouchers shall be automatically assigned to the participant after 10 credited overnight stays. Whenever the participant wishes to utilize a voucher, he must present it in original form in the B&B hotels together with the B&B Club Card.
3.6 A voucher shall be valid for 24 months after the date of issue.
3.7 Vouchers cannot be exchanged or replaced. Conversion of the voucher to monetary value and its payment or settlement in cash shall be excluded.
3.8 Vouchers shall only be valid in original form. Vouchers that have been lost shall not be refunded or replaced by B&B. Vouchers shall not be transferable to third parties and shall be valid only in combination with a B&B Club Card.
4 Redeeming B&B Club Card Overnight Stay Vouchers
4.1 Vouchers may only be redeemed in exchange for a weekend stay, i.e. for an overnight stay on a Friday, Saturday or Sunday, or on a public holiday and the day before a public holiday, during the opening hours of a B&B hotel.
4.2 A voucher shall apply to an overnight stay, in a single, double or family room without breakfast, in a B&B hotel in Germany.
4.3 Vouchers may only be redeemed on request and subject to availability and confirmation of reservation from the relevant B&B hotel. The vouchers may not be redeemed during trade fair and event periods.
5 Termination
5.1 The term of the agreement in respect of participation in the B&B Club Card Programme, entered into by and between B&B and the participant, shall continue for a period of one year from commencement of participation. It shall be extended by a further year at a time, unless terminated by either party two months prior to expiry of the contract term.
5.2 This shall not affect the right to terminate the agreement for good cause. Good cause shall exist for B&B, in particular, if the participant (I) has provided incorrect details on, or in connection with, the application for participation in the B&B Club Card programme or in respect of subsequent changes to the details on the application, (II) forwards the B&B Club Card and/or the access data to his participant account, without entitlement, to third parties, (III) has not paid the annual fee.
5.3 Any termination shall require the written form.
5.4 Once the termination becomes effective, the B&B Club Card may no longer be used. The card must be immediately returned to B&B.
5.5 It shall not be possible, in the event of cessation of participation in the B&B Club Card programme, to transfer overnight stays for which credits have been acquired to another participant account.
6 Liability
6.1 In respect of damage that the participant incurs in connection with participation in the B&B Club Card programme, B&B shall be liable only for wilful intent and gross negligence.
6.2 Compensation shall be limited to foreseeable, typically occurring damage. The right to assert claims for contributory negligence shall not be affected.
6.3 The limitations of liability pursuant to the aforementioned 6.1 and 6.2 shall not apply in the event of injury to life, limb or health or to claims pursuant to the Produkthaftungsgesetz (Product Liability Act) or to cases in which the law prohibits such limitations of liability.
7 Acceptance of the Terms of Participation
By signing the application for participation in the B&B Club Card programme, the participant shall accept these terms of participation.
8 Amendments to the Terms of Participation or Conditions
8.1 B&B shall be entitled to amend the terms of participation at any time, particularly in respect of price reductions for an overnight stay in a B&B Hotel in Germany. In the event of amendments to the terms of participation, B&B shall take appropriate account of the interests of participants.
8.2 The participant shall be given advanced written notification of the amended terms of participation at the address last indicated by the participant. The participant shall have the right to terminate his participation in the B&B Club Card programme within 6 weeks of the date of the postmark on the notification, subject to 2 months' notice. 5.4 shall apply mutatis mutandis.
9 Miscellaneous
9.1 B&B and its partners may interrupt the online availability of the participant account for reasonable periods to carry out refinements to, or maintenance of, the online programme.
9.2 This agreement shall be governed by German law. The place of performance shall be Wiesbaden.
As of January 2011
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